Returns & Exchanges
We hope you love your order, but if for any reason you're not completely satisfied, we do accept eligible returns and exchanges within 30 days of your purchase date.
Below are more details to determine if you're eligible for a return or exchange.
ELIGIBLE RETURNS & EXCHANGES
Received the Wrong, Defective or Damaged Item
- Please email us at support@dunkllama.com with your order number and a photo of the incorrect item you received and we'll resolve the situation.
INELIGIBLE RETURNS & EXCHANGES
Item is ineligible if it has been…
- worn or washed.
- altered in any way.
- does not have the original tags on it.
- sale items cannot be returned or refunded.
Refunds will be made in the form of the original payment method. We reserve the right to refuse a refund request if it does not comply with our policies.
Please note that returns or exchanges outside the 30 day return window will not be accepted, refunded or mailed back.
If you do not see an answer to your question above, please send us an e-mail at support@dunkllama.com.
We want you to be happy and will work hard to solve any issues you may have! 🏀❤️🏀❤️🏀❤️🏀❤️